When Leroy Green sent flowers to his mistress via 1-800-FLOWERS, he was assured by the florist that no proof of his purchase would be sent to the home he shared with his wife. Nonetheless, 1-800-FLOWERS mailed a 'thank you for your purchase' and a discount coupon to his home. His wife saw it, got suspicious and asked 1-800-FLOWERS to fax her the original receipt. Which 1-800-FLOWERS did, along with the sentiment Leroy included with the posies he had had delivered to his girlfriend:
Just wanted to say that I love you and you mean the world to me! Leroy"
Leroy's wife is suing him for divorce.
Leroy is suing 1-800-FLOWERS because his divorce is going to cost him extra because his wife has proof of his infidelity thanks to 1-800-FLOWERS' customer service bungling.
And 1-800-FLOWERS is pulling a PR weasel by claiming it will not take responsibility "for an individual's personal conduct." Meaning Leroy's conduct, not that of the 1-800-FLOWERS employee who promised nothing would be sent to Leroy's home or the conduct of the person who authorized automatically mailing Leroy proof of an order to his home.
Leroy is clearly a rat. But 1-800-FLOWERS was stupid to not realize that not every Romeo who sends flowers wants proof sent to his home.
Image: TeraRoop11
Source: Houston Chronicle